HR Administrator - 6 month fixed term

Fixed-term (UK and Ireland), Full or part-time · Cheltenham, Cannock

About Us

Journey Hospitality is an entrepreneurial and fast-paced hotel digital marketing and technology business, redefining the guest experience for luxury and boutique hotels across the globe. With a growing international team and dynamic culture, we are seeking an organised, detail-focused HR Administrator to support our people operations and help scale best-in-class employee experiences.

The HR Administrator plays a key role in supporting the smooth running of day-to-day HR operations, maintaining accurate employee data, supporting recruitment and onboarding, assisting with benefits and compliance, and ensuring a high-quality employee experience throughout the employee lifecycle.

What you'll do

Maintain and update HRIS (e.g. Personio), ensuring accurate and timely employee records
Manage onboarding administration including right-to-work checks, contracts, and induction planning
Support recruitment administration, including job posting, interview scheduling, and candidate tracking
Administer HR documentation such as offer letters, reference checks, and changes to contracts
Coordinate employee changes (promotions, transfers, exits) and ensure documentation is up to date
Respond to employee queries related to policies, benefits, and payroll processes
Support payroll preparation and liaise with finance to ensure accurate data is submitted each month
Maintain confidential personnel files in line with data protection laws (GDPR)
Assist with international contractor compliance tracking and agreement management
Support wellbeing, diversity and engagement initiatives through event coordination and communication
Prepare monthly and quarterly HR metrics and reports for internal stakeholders
Help ensure company policies and procedures are up to date and accessible

What you'll bring

1–2 years’ experience in an HR support or administrative role (tech, agency or high-growth business experience a plus)
Strong organisational and administrative skills with excellent attention to detail
High levels of discretion and professionalism with sensitive and confidential information
Tech-savvy with experience using HRIS platforms (e.g. Personio, HiBob, etc.)
Proficient in Google Workspace
Strong written and verbal communication skills
Team player, with a positive, proactive and people-first attitude

What you'll get

[Why Join Us?]

Work with a talented and values-driven team in a culture that celebrates creativity and initiative
Shape the People function during a period of exciting international growth
Flexible, hybrid working model and a supportive leadership team
Be part of a business redefining how luxury hotels engage with their guests

Success is a mutual game, which is why we invest heavily in our team. We believe in true partnerships that reward equally, so in return for working with us to achieve our ambitious goals, we offer a suite of perks to complement a competitive salary, including flexible working, personal development initiatives and much more…

Does this sound like somewhere you will thrive?

We look forward to hearing from you soon.

Apply for this job

About us

Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well.
Find out more here: https://journey.travel/about-us/careers

Apply for this job

We look forward to hearing from you.

Thank you for your interest in joining the team at Journey. Please fill out the following short form.
Should you have difficulties with the upload of your data, please send an email to careers@journey.travel