[Role Overview]

You’ll work as a Product Owner in our cross functional agile development team, taking ownership of the product backlog and delivery milestones, for our groundbreaking, multi-tenant, eCommerce booking platform for luxury hotels, spas and resorts.

[What You’ll Do]

• You’ll be part of our cross functional agile development team, helping to deconstruct requirements into user stories and define acceptance criteria, to create a well defined product backlog.

• You will work closely with the product director to define backlog priorities and help to communicate delivery times to the business.

• You’ll become an expert in all aspects of the product, able to answer any questions about the requirements of the business.

• You’ll join all agile ceremonies to ensure any questions the team have, are answered, and help to ensure the work in progress stays within scope.

• You’ll work with the design team where necessary to ensure that stories have suitable designs that visualise the business requirements.

• You’ll help to triage bug reports and log tickets for the support & implementations team where appropriate.

• You will lead the meetings for the agile ceremonies (dailies, refinement sessions, retrospectives)

• This is a complex technical project, so you will always be looking to learn the things you don’t know, listen and ask the right questions to ensure you can provide the right information for the team.

[How We Work]

We use Atlassian products (JIRA, Confluence) for management of features added to our product platforms and GitHub. We work in 2 weeks sprints, with the tasks provided including description, acceptance criteria, XD designs and direction on API design.

Our team comprises a Product Owner, UX Designer, Frontend Developers, Backend Developers, DevOps and QA.  We work closely together in defining and delivering all features added to our platforms, and welcome input and ideas from all members of the agile team.

We follow the continuous delivery approach to ensure that features and bug fixes are delivered to our clients on a regular basis, often many times a day.

Planning larger phases of work requires a lot of collaboration and understanding - particularly when integrating with third party APIs.  These are workshopped face to face with the whole team.  Similarly, sprint planning and retrospectives are also face to face activities.

However, dailies and progressing work in progress may be completed remotely (working from home) as agreed with the Product Director of the Technical Division.

We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a family. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. So we’re looking for someone that yes has the skills, but also has our back, like we’ll have yours.

• At least 3 years experience as a software business analyst working in a true agile delivery environment.
• Experience working with hotel software is highly desirable.
• Experience of documenting requirements relating to integrations with third party APIs is advantageous.
• You’ll love a diagram! You’re experienced using tools like LucidChart and Spark to document processes and describe requirements.
• You take the time to learn everything there is to know about our platforms, and what problems they help our clients and their customers overcome.
• You’ll understand agile and it’s relevance and importance for software development.  Any experience in a Scrum Master role is useful.
• You’ll be keen to listen and understand team members’ points of view, and be able to articulate your own.
• You’ll be keen to make meetings flow well and be enjoyable - possibly with a few ideas for games / different approaches to retrospectives.
• Used to, and unphased by working in a fast paced environment on multiple projects concurrently.
• Good knowledge of Jira and it’s ‘features’!
• Always organised and on time for meetings
• You are fluent in English both spoken and written

[What we’d like to see]

• An eagerness to excel. A conscientious worker who takes pride in the team’s work.
• The confidence to present improvements to processes and techniques for better quality and productivity.
• Calm under pressure, and embraces a challenge with a willingness to find solutions
• Keen to collaborate.
• Keeping an eye on new technologies and sharing your knowledge with the team and running workshops to help others learn and develop.

Success is a mutual game, which is why we invest heavily in our team. We believe in true partnerships that reward equally, so in return for your content craftsmanship, we offer a suite of perks to complement a benchmarked salary, including flexible working, personal development initiatives and much more…

Does this sound like somewhere you will thrive?
We look forward to hearing from you soon.